From endless meetings to immediate results in IT projects
Sep 3, 2025
IT projects often fall into the same pitfalls: meetings that overrun, getting stuck in abstract discussions, and decision-making that drags on endlessly. A lack of a clear, concrete vision forms a bottleneck, leading to risks of poor project execution and additional costs to fix these issues. The User Experience (UX) Design process can radically accelerate and improve this process.
The UX Design Process as IT Accelerator
By making ideas quickly tangible using wireframes and prototypes, all stakeholders—from developers to end users—gain an immediate concrete vision. Such “proof of concepts” significantly accelerate the process of gaining insights and making decisions. No differences in interpretation, just clear choices on the table.
UX design is a powerful accelerator for informed decision-making and efficiently achieving business goals.
Why do projects often get stuck?
We can identify several delaying bottlenecks in an average IT project where UX design offers a solution.
No shared vision. Lengthy, abstract discussions about functionalities and technical specifications often lead to disagreements and confusion within the project team and among stakeholders. Everyone interprets needs and solutions in their own way, setting the stage for misunderstandings and delays.
Risk of incorrect development. When the vision isn't clear, there's a high chance of building systems or functions that don't align well with the actual needs of users or business objectives. This results in wasted resources and a product that doesn't reach its potential.
Slow decision-making. Without concrete concepts or visuals to base decisions on, it becomes a cumbersome and time-consuming process. Discussions remain abstract, causing project progress to stagnate.
Sound familiar? Then the UX design process is precisely what you need.
Faster with Iteration and Creativity.
The UX process accelerates by:
Rapid visualization and realization. Instead of endless discussions about what a system should do, we quickly create wireframes and prototypes. These are visual sketches or clickable models that immediately show how the interface might look and operate. This 'show, don't tell' principle makes ideas tangible and reduces misunderstandings.
Continuous feedback. Visual concepts are directly presented to both users and internal stakeholders. Their feedback enables us to quickly identify issues and iteratively adjust the designs. All this before a single line of code is written.
The effect:
Streamlined decision-making. With concrete visual examples on the table, decisions are made faster and better. It reduces endless meetings and ensures decisions are based on tangible concepts and user feedback. This can shorten the project's total lead time by up to 50%.(*)
Lower costs and fewer risks. Early validation of designs also prevents costly redevelopment later in the process. Furthermore, intuitive interfaces lead to lower support costs and less required user training.
“Projects without early UX involvement struggle with high rework rates of up to 30–40% (*)”
What else does UX offer?
To understand the total impact of UX design, it's essential to know that it focuses on the total experience a user has when interacting with a product, system, or service. This goes much further than just aesthetics or graphic design.
The core of UX design is in-depth understanding of end users' needs, behaviors, and motivations. It's about uncovering the problems they experience and how a digital solution can help in a user-friendly, intuitive, and efficient way. UX design is not about 'pretty pictures'. It's about understanding what users really need and translating that into intuitive solutions.
By proactively involving UX design professionals in a timely manner, you lay the foundation for more efficient development and more successful IT projects.
Some associated benefits in numbers(*):
Organizations focusing on UX see up to 400% higher conversion.
Good UX reduces support costs (up to 90%) and improves KPIs (up to 83%).
Productivity and efficiency increase by up to 30% through feedback-based adjustments.
Early prototyping and continuous iteration deliver up to a 60% boost in user satisfaction.
Conclusion
In summary, UX design is the accelerator for IT projects. Don't wait to employ this powerful tool. It quickly transforms abstract discussions into concrete, visual concepts, preventing misunderstandings, speeding up decision-making, and inspiring better solutions.
This results in fewer risks, lower costs, and systems that truly align with the user. Embrace UX design for more efficient and successful IT projects.
* Sources:
https://www.forrester.com/report/The-Six-Steps-For-Justifying-Better-UX/RES117708
https://baymard.com/learn/ux-statistics
https://coolest-gadgets.com/ux-statistics-by-design-process-abandonment-rate-and-facts
https://www.designrush.com/agency/product-design/trends/product-design-statistics
https://moldstud.com/articles/p-importance-of-ux-design-in-software-development-projects