Stop meeting, start designing!
Sep 3, 2025
IT projects often hit the same pitfalls: meetings that run long, getting stuck in abstract discussions, and decisions that drag on indefinitely. A lack of a clear, concrete vision creates a bottleneck, including risks of poor project execution and additional costs to fix it. The User Experience (UX) Design process can radically speed up and improve this process.
The UX Design Process as IT Accelerator
By quickly making ideas tangible with wireframes and prototypes, all stakeholders — from developers to end users — immediately get a concrete picture. Such “proof of concepts” greatly accelerate the process of insight and decision-making. No interpretation differences, just clear choices on the table.
UX design is a powerful accelerator for informed decision-making and efficiently achieving business goals.
Why does a project often stall?
We can identify several bottlenecks that delay a typical IT project where UX design provides a solution.
No shared vision. Long, abstract discussions about functionalities and technical specifications often lead to disagreements and confusion within the project team and with stakeholders. Everyone interprets needs and solutions in their own way, setting the stage for misunderstandings and delays.
Risk of incorrect development. When the vision is not clear, there is a high chance that systems or features are built that ultimately do not align well with the actual needs of the users or business objectives. This leads to wasted resources and a product that doesn’t reach its potential.
Slow decision-making. Without concrete concepts or visuals to base decisions on, it becomes a tedious and time-consuming process. Discussions remain abstract, causing the project progress to stagnate.
Sound familiar? Then the UX design process is just right for you.
Quicker with iteration and creativity.
UX accelerates by:
Fast visualization and concretization. Instead of endless discussions about what a system should do, we quickly create wireframes and prototypes. These are visual sketches or clickable models that immediately show what the interface could look like and how it would work. This 'show, don't tell' principle makes ideas tangible and reduces misunderstandings.
Continuous feedback. Visual concepts are immediately presented to both users and internal stakeholders. Their feedback allows us to quickly identify issues and iteratively adjust designs, all before a single line of code is written.
The result:
Streamlining decision-making. With concrete visual examples on the table, decisions are made faster and more effectively. It reduces endless discussions and ensures decisions are made based on tangible concepts and user feedback. This can shorten the total project lead time by up to 50% (*).
Lower costs and fewer risks. Early validation of designs also prevents costly redevelopment later in the process. Moreover, intuitive interfaces lead to lower support costs and less required training for users.
“Projects without early UX involvement suffer from high rework rates of up to 30–40% (*)”
What else does UX bring?
To understand the total impact of UX design, it's crucial to know that it focuses on the entire experience a user has when interacting with a product, system, or service. This goes far beyond just aesthetics or graphic design.
The core of UX design is deeply understanding the needs, behaviors, and motivations of end users. It’s about uncovering the problems they experience and how a digital solution can help in a user-friendly, intuitive, and efficient way. UX design isn’t about 'pretty pictures.' It’s about understanding what users really need and translating that into intuitive solutions.
By proactively involving UX design professionals early on, you lay the groundwork for more efficient development and more successful IT projects.
Some associated benefits in numbers (*):
Organizations focusing on UX see up to 400% higher conversion.
Good UX reduces support costs (by up to 90%) and improves KPIs (by up to 83%).
Productivity and efficiency rise by up to 30% due to feedback-based adjustments.
Early prototyping and continuous iteration deliver up to 60% boost in user satisfaction.
Conclusion
UX design is the accelerator for IT projects. Don’t wait to deploy this powerful tool. It quickly transforms abstract discussions into concrete, visual concepts that prevent misunderstandings, speed up decision-making, and inspire better solutions.
This results in fewer risks, lower costs, and systems that truly resonate with the user. Embrace UX design for more efficient and successful IT projects.
* Sources:
https://www.forrester.com/report/The-Six-Steps-For-Justifying-Better-UX/RES117708
https://baymard.com/learn/ux-statistics
https://coolest-gadgets.com/ux-statistics-by-design-process-abandonment-rate-and-facts
https://www.designrush.com/agency/product-design/trends/product-design-statistics
https://moldstud.com/articles/p-importance-of-ux-design-in-software-development-projects